Enjoy free access to business lounges with Lounge Key and premium Visa cards
Free access to business lounges with Lounge Key and premium Visa Platinum, Visa Signature and Visa Infinite cards!*
By presenting your card, you can visit any of the more than 1300 business lounges around the world twice a year with Visa Platinum* and Visa Platinum Business, 10 times per year with Visa Signature and without limit with Visa Infinite.
With premium Visa cards, every trip is exceptional service and comfort!
The cost of each visit, which is not free under the terms of the program, as well as all guest visits, is USD 32 (the amount will be debited directly from your card account).
Find out about the remaining number of visits and view the history of visits to business lounges by registering on the Lounge Key website:
Visa Platinum
Visa Signature
Visa Infinite
Visa Platinum Business
* The offer to visit business lounges under the Lounge Key program does not apply to Visa Platinum cards with numbers: 4363 230Х ХХХХ ХХХХ; 4363 233Х ХХХХ ХХХХ; 4363 234Х ХХХХ ХХХХ; 4363 235Х ХХХХ ХХХХ; 4363 237Х ХХХХ ХХХХ.
Details on the Hotline of your bank.
The offer for Visa Platinum, Visa Platinum Business, Visa Signature and Visa Infinite premium cards is valid until September 30, 2024.
How to redeem the offer?
At the entrance of the business lounge, please inform the staff that you are a member of the Lounge Key program. Additionally, provide the lounge attendant with your Visa Platinum, Visa Platinum Business, Visa Signature, or Visa Infinite card, boarding pass, and a document confirming your identity.
Terms of use
To use a free visit to the Lounge Key business hall, you need to pay with Visa Platinum cards for UAH 5,000, Visa Signature for UAH 10,000, and Visa Infinite for UAH 20,000 within a month. There are no limits on the amount for Visa Platinum Business.
Questions and answers about the Lounge Key program
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There are signs denoting Lounge Key business lounges at the airport. Additionally, information about the location of each lounge is available on the Lounge Key website and in the mobile application:
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Comfortable waiting areas, WiFi internet access, TV, drinks and snacks, a shower, climate control.
The list of services in specific airports are available on the website and in the mobile application.
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No. A Visa Platinum/Visa Signature/Visa Infinite card is enough to enter. You'll need to inform the lounge staff that you are a LoungeKey member. A boarding pass and a form of identification are also required. The name on your card, the boarding pass and the ID must match. If the card is active, and free visits are available, you can visit the business lounge without paying a fee ($32).
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Only when accompanying a card holder. In this instance, the card holder must be present.
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No, only for card holders.
The cost of Lounge Key business lounge access for accompanying persons is 32 dollars per person.
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On average, 4-6 people. Each lounge determines the number of guests.
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Children from 2 to 4 years old can visit most business lounges for free.
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Each lounge determines the visit time. In general, no more than 3-4 hours.
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Until December 31st of the current year. After that date, program conditions may be changed or canceled.
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The history of business lounge visits can be accessed after registering on the site or in a mobile application.
Questions and answers about the terms of use
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Other services included in premium products are available to cardholders regardless of spending level.
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All transactions within the retail network, as well as those outside Ukraine and online, are taken into account.
Cash transactions, cashless transfers from the card, transactions on the account linked to the card (transfers via Internet banking systems, payment of credit obligations, transfers using requisites, etc.) are not taken into account.
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They are considered for calculating the total expenses.
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All transactions in the last 35 days before the current date are counted, except transactions in the last 5 days.
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No. Only the amount is considered.
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The amount of transactions for the current month is reduced by the amount of the refund.
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The card must be active and used by its holder (the name on the card and on the boarding pass must match).
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This is a calendar year: from January 1 to December 31.
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No. Counters of free services are reset every year.
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For Visa Platinum, Visa Platinum Business, Visa Signature, Visa Infinite premium cards issued by Ukrainian banks.
Collinson Group, the operator of the Priority Pass and LoungeKey programs, condemns the military actions in Ukraine and therefore decided to temporarily suspend operations in Russia.
Suspension of activity means the following changes:
Temporarily there will be no access to all business halls in all airports and railway stations; offers of partners under the programs Priority Pass, LoungeKey and Lounge Gateway and SmartDelay in Russia and around the world.
Membership in the Priority Pass and LoungeKey programs will be suspended for all customers who received it as part of a package of privileges provided by any Russian bank - which means no opportunity to visit any business lounges or use the offers of program partners.
For those who have purchased a Priority Pass membership directly from the Priority Pass website or through other direct means, the membership will be suspended and fully reactivated once the program resumes. The sale of new membership packages has also been suspended.