Is there a fee for transferring money via a payment request

Banks set transfer fees at their discretion. Please check with the issuing bank of your card for detailed information about costs and transfer limits, especially for foreign cards.

If I send a request to the wrong contact, can the recipient reject it?

Yes, the recipient can easily decline an incorrect request.

Can I send a payment request only in UAH or is the service available for foreign currency cards too?

You can only send payment requests in UAH.

Visa Payment Request — convenient when it's inconvenient

Visa Payment Request — convenient when it's inconvenient

Visa Payment Request — Your Convenient Service for Inconvenient Moments

It's inconvenient to issue invoices, reconcile payments, and remind clients about due payments. For all these inconveniences, there’s one convenient solution — the Visa Payment Request service!

Visa Payment Request is a service that allows you to easily, quickly, and conveniently send your clients a payment request for goods or services. For your convenience, there are three possible types of requests:

Request for the full amount.
Request for partial payments.
Request for a custom amount.

Now, issuing invoices and receiving payments will be much more convenient! No more screenshots of card numbers or IBANs, no more searching through messages for payment confirmation screenshots and comparing them with bank statements in the app — simply send a payment request in a few clicks, and you can expect the funds to arrive.

How to Send a Payment Request

Open your mobile banking app.
Find the Payment Request section in the menu.
Enter the required amount.
Choose the contact to send the request to, or manually enter the phone number.
Set a reminder and specify the due date.

Now you've sent the payment request! Within a few seconds*, the recipient will receive a push notification. The best part is that you no longer need to wait or gather screenshots of payment confirmations. Bill reconciliation now happens directly in the app, where you can instantly view and track the payment statuses.

How to Confirm a Payment Request

The recipient must open the push notification with the payment request.
And confirm the request. That’s it!

Frequently Asked Questions and Answers

: Banks set transfer fees at their discretion. Please check with the issuing bank of your card for detailed information about costs and transfer limits, especially for foreign cards.
: Yes, the recipient can easily decline an incorrect request.
: You can only send payment requests in UAH.

* The time for crediting funds to the recipient’s account ranges from a few seconds to 30 minutes and depends on the issuer bank of the recipient’s Visa card as well as the technical conditions of the bank. The visual appearance of the application and the service application may differ from your bank's app. The availability of the service depends on your bank's conditions, the technical capabilities of its app, and your smartphone. The service is provided through remote banking systems of partner banks or through payment terminal networks. Partner banks and payment terminal operators may charge a fee for the service at their discretion. The service may be restricted by legislation, the recipient’s card type, and depends on the terms set by partner banks and payment terminal operators providing the service. For detailed information about service terms, please consult partner banks. Visa International Service Association (USA) allows banks to issue Visa payment cards. Issuing banks may impose restrictions on the issuance of Visa cards. Contact banks for information on terms of issuance and servicing of Visa payment cards.